Privacy Policy

Craftsman On Call is committed to maintaining your confidence and trust, and accordingly maintains the following privacy policy to protect personal information you provide online.

Basic Confidentiality Policy

The Craftsman On Call's policy is that personal information, such as your name, postal and eMail address or telephone number, is private and confidential. Accordingly, the personal information you provide is stored in a secure location, is accessible only by designated staff, and is used only for the purposes for which you provide the information (such as to reply to your inquiries or to handle quotes or opt-in eMail lists).

For example, when you submit a quote, the personal information you provide will be used to process your quote. If you also indicate on our website that you would like to receive information about other Craftsman On Call programs or services, such as publications or coupons, eMail list membership etc., your personal information will be added to appropriate mailing lists.

You can indicate your desire when completing your quote form or when you send us eMail. If at any time you change your mind and would like to add or remove your name from the Craftsman On Call mailing list, or correct your personal information, please contact us.

No Release of Information to Third Parties

The personal information you provide to us will not be released to third parties except if release is required by law or is pertinent to judicial or governmental investigations or proceedings. There are no other circumstances under which we will provide or sell personal information to third parties.

No Computer Tracking of Identifiable Information

Our computer is not set up to track, collect or distribute personal information about its visitors. It does recognize the home server of visitors, but not eMail addresses. For example, we can tell which Internet Service Provider our visitors use, but not the names, addresses or other information about our visitors that would allow us to identify the particular visitors to our sites. This information is used only for internal purposes by Craftsman On Call's technical support staff.

Website information is used to confirm participation in the Craftsman On Call eMail Lists, and may be used to advise participants of the numbers of visitors who come to the Craftsman On Call website from their websites. No personal information is collected.

In addition, we track information about the number of visits to our website. For example, we compile statistics that show the daily number of visitors to our website, the daily requests we receive for particular files on our websites, and what areas those requests come from. These aggregated statistics are used internally to better provide services to the public and may also be provided to others, but again, the statistics contain no personal information and cannot be used to gather such information.

Craftsman On Call is not responsible for the privacy practices or policies of participants in its various programs.

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